Front Desk Attendant

Fall 2025

 

 The Tsai CITY Front Desk Attendant plays a vital role in creating a welcoming, organized, and collaborative environment for the Tsai CITY community of students, faculty, and staff. As the first point of contact, the Attendant will represent Tsai CITY’s mission and programming while ensuring smooth operations, particularly during evening and weekend hours. This position requires proactive engagement, dependable teamwork, strong communication skills, and attention to detail in supporting both the daily flow and dynamic programming of the space.

 

Key Responsibilities:

  • Serve as the first point of contact for visitors, answering questions and providing accurate information about Tsai CITY’s mission, events, and space.
  • Maintain and troubleshoot basic technology, including AV and presentation equipment, collaborating with full-time staff when needed.
  • Support space accessibility, safety, and cleanliness by routinely checking for issues, enforcing policies, and reporting hazards promptly.
  • Assist with event setup, breakdown, and logistical support for programs hosted during assigned shift.
  • Help uphold Tsai CITY’s values by fostering a welcoming, inclusive, and collaborative environment for all users of the space.
  • Collaborate with staff and fellow front desk team members to improve operations and proactively address concerns or suggestions.
  • Take personal accountability for shift responsibilities, tasks, and follow-through, including end-of-shift checklists and communication logs.

 

Requirements:

  • Enthusiasm for Tsai CITY’s mission and a commitment to fostering innovation, inclusion, and community.
  • Reliable and punctual, with the ability to independently manage responsibilities during your assigned shifts.
  • Excellent communication and interpersonal skills, especially in welcoming and assisting visitors.
  • Confidence in navigating technical tasks such as AV setup, troubleshooting, and reporting technical issues clearly.
  • Flexibility and professionalism, especially during fast-paced or last-minute event needs.
  • Prior experience in customer service, peer engagement, or event coordination is a plus.
  • All Front Desk Attendants must commit to exactly two scheduled shifts per week (approximately 10 hours per week)